We typically use DHL, FedEx, Amazon Logistics, UPS, USPS and SF Express.

• Delivery time from the EU warehouse (Germany): 3–7 days

• Delivery time from the US warehouse: 2–7 days

• Delivery time from the UK warehouse: 2–4 days

• Delivery time from the China warehouse: 3–10 days

Our warranty service covers the following:

1. Non-human-caused damage to original components such as motherboard, CPU, memory, and storage devices.

2. Damage caused by abnormal power adapter output.

3. Manufacturing defects (such as soldering problems/circuit board short circuits).

4. Problems with the Wi-Fi network card.

• This device does not have built-in speakers. For audio output, you will need to use a monitor with an audio output interface or external 2.0 channel speakers.

• If the speaker icon in the system tray displays a red "X", please check if your graphics card driver is fully installed.

• Have you tried switching the audio output source? You can do this via Settings > System > Sound > Select sound playback device.

This mini PC is designed with portability as its core advantage, resulting in a compact internal space. Therefore, under high loads (such as demanding games or multitasking), its heat dissipation capacity is slightly less than that of a traditional desktop PC. To achieve better heat dissipation:

• Place the device on a well-ventilated desktop, avoiding closed cabinets or clutter.

• Regularly clean dust from vents and fans.

• Consider using a small cooling pad.

First, repeatedly press the Delete key during boot to enter the BIOS.
Second, select "Boot" from the menu and then click "Boot Option #1" to make your selection.
Finally, press F4 after making all your selections to save.